Join the Retail Wrap to discover the latest news and happenings from throughout the diverse retail and design industries. 

 

From e-commerce and high street brands to inspirational and trending topics, our weekly series will bring you up to speed on the latest hot topics from across retail, lifestyle and design; covering everything from retailer updates, changes in purchasing behaviour, inspirational case studies, and the latest trends.

 

With studies showing how consumers would abandon their purchases if faced with friction and how can we shift corporate fashion brands to become more sustainability-focused start-ups, discover this week's latest topics in retail & design.

Knowledge is power: Shoppers rate retail staff knowledge as key to driving in-store CX

Knowledge tops consumers’ expectations when it comes to store associates adding value to in-store shopping experiences, the latest research from Retail Technology Show, the new flagship event for retail, reveals.

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Grosvenor and True in search for start-ups making shopping more fit for the future

Landlord Grosvenor has teamed up with consumer-focused and innovation firm True to find start-ups delivering technologies that will make shopping more fun and fit for the future.

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Can a former corporate fast fashion exec launch an authentic sustainability brand?

Accusations of greenwashing have befallen many seeking to capitalize on sustainability as a trend rather than a mandate, and the responsibility of mending our industry’s ways has tended to fall on the shoulders of the new generation coming through who have not been conditioned to operate ruthlessly in the name of profit over people and planet. But can the corporate sector produce much needed figures of change in our industry?

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Indies ‘not impacted’ by cost of living crisis

Independent clothing retailers across the UK told Drapers that they are yet to feel the impact of the cost of living crisis, and are expecting business to continue to boom.

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88% claim they would abandon a purchase if faced with friction

The survey of 2,000 UK consumers found that new payment innovations are being embraced — with 76% of consumers pleased with having more choices in how to pay. At the same time, tolerance for poor user experience is low, as nearly nine in ten (88%) claim they would abandon a purchase if faced with friction when paying. This suggests financial services providers may be missing the mark when it comes to delivering frictionless, yet secure payment options.

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